PROFESSIONAL EXPERIENCE Apr 2018 - IAP, Al Dhafra UAE Dec 2016 - IAP HQ, Cape Canaveral, FL Apr 2018 Systems Administrator 3 ? IT Support relating to issues with client systems and network infrastructure. ? Performed network infrastructure upgrades, server migrations, exchange migrations, and complete server builds from the ground up. ? Design and implement VTC systems to various contract locations to include: Cisco WebEx, Christie digital signage, Polycom systems. ? Support and maintain VTC meetings throughout the company worldwide. ? Support for virtualization technologies: VMware, Citrix, and Microsoft Hyper-V. ? Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard. ? Technical services and support at the network level: WAN and LAN connectivity, perform all duties of a systems administrator to include: AD level authentication, folder access, server builds, backup administration ? Remote access solution support: VPN, Terminal Services, and Citrix. ? Service Center for IT Support relating to issues with client systems and network infrastructure of over 5000 users using ConnectWise. ? Run & terminate SAN fiber connections from VM hosts to SAN utilizing Brocade 6510s and GBICs.