TECHNICAL SKILLS
Server Management: Active Directory, Windows Server 2008 R2, 2012, 2016, 2019, DNS, DHCP, File Server
Domain & Website Management: Godaddy, Hostgator, WHM, Linode, LAMP, Comodo
Voice Technologies: Asterisk, Elastix, PABX and IP Phones
Infrastructures: Private and Public Cloud Network Infrastructure, Wired and Wireless Technology, VLAN
Backup: SyncBack, Acronis 9, NAS, Imperius
Virtualization: VMware vSphere server and client, WMware Workstation, VirtualBox, Hyper-V
Firewall: PFsense, Sophos, Sonicwall, Fortigate
OS Platforms: Centos, RHEL 5, Fedora, Ubuntu, Windows XP, Vista, 7, 8,10,11
Ticketing System: ManageEngine Servicedesk Ticketing System, Spiceworks
Remote and Collaboration Tools: Teamviewer, Anydesk, Zoom, Teams
Email: Google Workspace
Knowledgeable in ITIL
Experienced in Financial, Project and Customer Service Management
Experienced in Inventory and Vendor Management
Knowledge of IT business processes and procedures
Possess excellent leadership and people management skills
Ability to build and maintain a relationship with customers
Goal-oriented and able to handle multiple tasks and work under pressure
Ability to think outside the box when traditional methods cannot be applied