TECHNICAL SKILLS

Server Management: Active Directory, Windows Server 2008 R2, 2012, 2016, 2019, DNS, DHCP, File Server

Domain & Website Management: Godaddy, Hostgator, WHM, Linode, LAMP, Comodo

Voice Technologies: Asterisk, Elastix, PABX and IP Phones

Infrastructures: Private and Public Cloud Network Infrastructure, Wired and Wireless Technology, VLAN

Backup: SyncBack, Acronis 9, NAS, Imperius

Virtualization: VMware vSphere server and client, WMware Workstation, VirtualBox, Hyper-V 

Firewall: PFsense, Sophos, Sonicwall, Fortigate

OS Platforms: Centos, RHEL 5, Fedora, Ubuntu, Windows XP, Vista, 7, 8,10,11

Ticketing System:   ManageEngine Servicedesk Ticketing System, Spiceworks

Remote and Collaboration Tools: Teamviewer, Anydesk, Zoom, Teams

Email: Google Workspace

Knowledgeable in ITIL

Experienced in Financial, Project and Customer Service Management 

Experienced in Inventory and Vendor Management

Knowledge of IT business processes and procedures

Possess excellent leadership and people management skills

Ability to build and maintain a relationship with customers

Goal-oriented and able to handle multiple tasks and work under pressure

Ability to think outside the box when traditional methods cannot be applied