Duties/Responsibilities ? Responsible for maintaining backup hardware, software, files on a regular basis accordingly as per the company policies. ? Timely analyze whether any repairs or replacement is needed. ? Responsible for troubleshooting SWITCHES. ? Responsible for troubleshooting Microsoft windows issues. ? Responsible for creating New Microsoft outlook accounts for new users. ? Responsible for the installation of operating systems like Windows XP, Windows 7 and Windows 8. ? Responsible for the Installation of software’s like antivirus, MS-office, Adobe & Acrobat reader, .NET frame work, Java etc. ? Responsible for maintaining the network & troubleshooting the network related issues. ? Responsible for maintaining & troubleshooting network printers. ? Responsible for troubleshooting internet issues. ? Responsible for sharing the network printers.