- Provide solutions on received issues instantaneously and escalate complicated issues to senior level. - Manage UAT Servers (Application, communication and Database Server). - Identified hardware and software components according to project requirements. - Worked closely with software developers and selected appropriate design solutions - Test Deployment plans as delivered from Development team. - Troubleshooting system and network problems and diagnosing and solving hardware & software faults. - Installing and configuring computer hardware operating system and applications. - Testing and evaluating new technology. - Design and deploy networks. - Supporting and optimizing systems in complex Cloud & IT environments. - Advanced proficiency in server administration (VMware technologies, ESXi, MCSE, Linux, Cisco, Microsoft Hyper-V). - Systems administration in Windows Servers (2008, 2012, 2016), Active Directory, DHCP, IIS, Exchange, SharePoint, Group Policy. - DNS, mail routing protocols, AD replication, TCP/IP, VPN Server and networking. - Using remote control software to diagnose user and computer issues. - Administer servers, desktop computers, printers, routers, switches, firewalls, personal digital assistants, VOIP, software deployment, security updates and patches.