·System Quality Assurance Analyst focused on maintaining the highest level of customer satisfaction by providing an accurate assessment of product quality and helping the business understand risk. ·Highly motivated, self-starter with experience in testing large-scale high-volume applications. ·Experience with the full Software Development Lifecycle (SDLC) using both waterfall and agile methodologies. ·Thorough understanding of the architecture and services behind web/service based products in order to effectively test, diagnose, and troubleshoot systems and identify the source of any defects found. ·Strong organizational skills, with proven ability to facilitate testing for multiple projects simultaneously. ·In-depth technical understanding of Black Box, Integration, Regression and case-specific testing procedures ·Exposure to source control tools such as GIT and defect tracking software such as JIRA. ·Proficient with Lotus Notes, Outlook, SQL Workbench, JIRA, Python, Selenium, IBM Rational Functional Test Suite, HP Quick Test Professional, Active Directory, Defect Management, MS Office, Adobe Dreamweaver, Adobe Photoshop and Adobe Illustrator.