I am currently working as a virtual assistant in the Real Estate industry for more than a year. I served as a team leader in a BPO industry servicing (ebay), where I supervise a team of 14 - 20 employees and coordinate all office functions. My strengths maintaining a good working relationship and building a top-performing team has earned repeated commendations and formal recognition from the higher management of our department. I also worked as a Quality Analyst in a financial account for more than 2 years, where I am responsible in auditing recorded phone calls and give out recommendations on how to improve call handling. Your new opening would benefit from my administrative and managerial skills. I offer: • Eight years of experience in the BPO industry; • Well-honed office management skills, including hiring and supervising staff; scheduling, preparing reports; and developing Excel spreadsheets and PowerPoint presentations; • Computer proficiency, including a solid foundation in MS Office Applications (Word, Powerpoint and Excel) • Quality Assurance Analyst for more than 2 years If you agree that my qualifications and passion for your company would make me a strong addition to your team, please call me at +63975 451 0163 or email aldrin.tolentino86@ymail.com to set up a meeting. Thank you for your time, and I look forward to hearing from you.