Thank you for viewing my profile.I have several years of customer service,high tech support,trainer,team manager experience (including online, over the phone and in person) and, for the last 4 years, have been working for samsung canada in customer service position,trainer and team managerand after that AT&T in sales and billind departement also have a wealth of experience using Microsoft Word, Microsoft Excel and Google drive I am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic..I specialize in delivering quality services with respect for strict deadlines and high expectations.i am equipped with a dedicated office complete with a computer good internet speed.There is my skills Personal Skills: Professional Skills: Technical Skills -Proven ability to gain customer’s confidence and trust -Expert knowledge of computer software packages and web technologies -Strong skills in organizing workflow, ideas, materials and contacts