Maintaining Windows, macOS, iOS and Android Devices Remotely.
With Teamviewer QuickSupport, the end-user generally downloads and runs a small program that displays an access code. The user gives the access code to the technician. The technician enters it into their app and can then remotely access the computer or device, view the screen, and remotely control the computer or device (where the operating system allows it).
For more information please visit: https://www.teamviewer.com
Communication in German or Russian is also possible.
If you require any further details, feel free to contact me.