• Provide customers’ billing information.
• Process payment and payment arrangement.
• Inform customers about the promotion and process
the upgrade.
• Sales
• Do troubleshooting and process replacement.
Responsible for providing customers with their billing information, processing payments, and informing customers about promotions and upgrades. Providing accurate and up-to-date billing information to customers is essential for maintaining customer satisfaction. Must be able to effectively communicate with customers in order to provide them with the information they need. Processing payments and payment arrangements can be a complex process, and billing representatives must be able to effectively handle these transactions. Informing customers about promotions and upgrades is also an important part of the job, as it helps to keep customers informed about the latest offerings from the company.