Ability to learn and adapt quickly to changing and emerging technologies and IT systems. Effectively use a variety of computer software, tools and equipment to install and monitor operations. High attention to detail including accuracy and precision of work. Highly analytical to diagnose causes and effects of hardware or network problems and develop solutions. Interest in computers and technology, programming systems and understanding how they work. Specialised knowledge of IT functions. Strong communication skills working with clients using IT services and selling equipment or service to customers. Strong critical thinking skills and innovation, testing and developing new software, products and services. Strong problem solving skills to test new systems and software and diagnose problems in systems or hardware and figure out causes. Technical knowledge of IT programs and systems and the ways they operate