. I am a hardworking, reliable and consistent individual who is highly skilled in communicating with clients via phone and email. Handling multiple inquiries (concerns) effectively is one of my strengths. I endeavor to properly complete the tasks issued to me by my superiors keeping in mind the importance of exponential customer satisfaction as well as the need to cooperate well with my coworkers and those in authority. I deem taking the initiative, very important. For the benefit of the client I will go the extra mile. With my 4 years of experience in the field of customer service, it is my aim to use all resources available to me while applying previously acquired knowledge to make a great contribution to the client's success. I look forward to hearing from you!!