My name is Raja Srivastava and i have been working in technical customer and non technical service from past 9 months working with various clients offshore and onshore.
Having a positive attitude towards delivering a quick response to build a rapo with end user or customer using various framework and skills like - ITIL process,six sigma customer service and service delivery optimization
Fulfill client expectation and provide every service within deadline to provide best satisfaction to customer.
Certified with LinkedIn customer service specialist certification and also in six sigma certified in customer service.
Currently having a medium knowledge in various business intelligence tools also in various data analysis approaches.
Looking forward to working clients and want to contribute my all expertise to stand in client expectation.
Thank you.