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Administrative & Secretarial Customer Service & Account Management

Technical & Customer Support

$10/hr Starting at $50

  • Provides technical assistance to customers
  • Resolves issues related to company's products/services
  • Communicates with customers through various channels (phone, email, chat)
  • Diagnoses and troubleshoots problems
  • Documents all customer interactions
  • Updates company's database for future reference
  • strong problem-solving skills
  • excellent communication skills
  •  technical knowledge in relevant products/services.

About

$10/hr Ongoing

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  • Provides technical assistance to customers
  • Resolves issues related to company's products/services
  • Communicates with customers through various channels (phone, email, chat)
  • Diagnoses and troubleshoots problems
  • Documents all customer interactions
  • Updates company's database for future reference
  • strong problem-solving skills
  • excellent communication skills
  •  technical knowledge in relevant products/services.

Skills & Expertise

Account ManagementAvayaChat SupportClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCommunication SkillsCompany ProfileCorrespondence ManagementCustomer ServiceDatabase DevelopmentFive9FreshdeskOntraportOrder ProcessingPhone SupportSalesforceSaleslogixZendesk

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