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Programming & Development technical support / help desk (hardware / software)

Technical Support Admin with 9+ yrs Exp.

$15/hr Starting at $30

I am a motivated  IT professional with hands-on experience in Systems Administration, System Configuration, customer support, and DevOps.I love providing solutions as it's a great opportunity to grow and learn. 

Skills

•VERSION CONTROL: GIT

•CONTINUOUS INTEGRATION: JENKINS, GIT LAB

•VIRTUALIZATION: ORACLE VIRTUAL BOX, KVM, VAGRANT

•TICKETING: JIRA, FRESH DESK

•OS PLATFORMS: RHEL, LINUX, UBUNTU, WINDOWS.

•AUTOMATION: ANSIBLE, BASH SHELL SCRIPTING. 

•CLOUD ADMINISTRATION: AWS, AZURE, DIGITAL OCEAN.

•CONTAINERIZATION: DOCKER SWAM, KUBERNETES. 

•INFRASTRUCTURE DEPLOYMENT: TERRAFORM, CLOUD FORMATION TEMPLATES.

•LANGUAGES: HTML, CSS, PYTHON

•DEVELOPMENT: JIRA, BITBUCKET, GIT, GITLAB

•DATABASE AND CLOUD: SQL, POSTGRESQL  

•CONTINUOUS MONITORING: PROMETHEUS-GRAFANA, CLOUDWATCH ETC.

•AGILE SCRUM

•NETWORKING: TCP/IP, DNS, SSH

•REMOTE SUPPORT


About

$15/hr Ongoing

Download Resume

I am a motivated  IT professional with hands-on experience in Systems Administration, System Configuration, customer support, and DevOps.I love providing solutions as it's a great opportunity to grow and learn. 

Skills

•VERSION CONTROL: GIT

•CONTINUOUS INTEGRATION: JENKINS, GIT LAB

•VIRTUALIZATION: ORACLE VIRTUAL BOX, KVM, VAGRANT

•TICKETING: JIRA, FRESH DESK

•OS PLATFORMS: RHEL, LINUX, UBUNTU, WINDOWS.

•AUTOMATION: ANSIBLE, BASH SHELL SCRIPTING. 

•CLOUD ADMINISTRATION: AWS, AZURE, DIGITAL OCEAN.

•CONTAINERIZATION: DOCKER SWAM, KUBERNETES. 

•INFRASTRUCTURE DEPLOYMENT: TERRAFORM, CLOUD FORMATION TEMPLATES.

•LANGUAGES: HTML, CSS, PYTHON

•DEVELOPMENT: JIRA, BITBUCKET, GIT, GITLAB

•DATABASE AND CLOUD: SQL, POSTGRESQL  

•CONTINUOUS MONITORING: PROMETHEUS-GRAFANA, CLOUDWATCH ETC.

•AGILE SCRUM

•NETWORKING: TCP/IP, DNS, SSH

•REMOTE SUPPORT


Skills & Expertise

Chat SupportComputer RepairCSSCustomer ServiceDesktop SupportEmail SupportHelp DeskIT Service ManagementLinuxNetworkingPostgreSQLPythonSQLTechnical SupportWeb Support

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