Experienced Customer Service Professional with a drive for success. With over 8 years experience in the Call Center environment I am able to transition into any position. My most strongest attributes would include my great customer service skills, ability to work under pressure in a fast paced environment and my ability to retain customers. My professional experiences have been surrounded by the call center environment. Most of my works have been in Customer Service, both via telephone calls, chat and email response. I would love to have the opportunity to use my knowledge and experience to help organizations attain their goals. Experienced in Customer Service, Technical Support, Windows Operating Systems and Server 2003, Cisco Certified Entry-Level Technician, and some Sales.