With 9 years of experience in Technical and Customer Service assisting U.S, Canadian and U.K customers. Supporting different issues from ADSL Internet issues, Home wireless and email issues, Cable and Satellite TV phone repair and even iOS issues. I can provide Live chat and e-mail support, and will do everything I can to solve and provide quality service to your customers. Helping and providing excellent customer service is my passion, Throughout the years of my experience as a Technical support Advisor I have managed to hone skills that helps me a lot in achieving and providing quality customer service, such as patience, attentiveness, positive attitude, time management, empathy, and being a good team player I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.