I have spent 10 years providing technical and customer service support to American customers, may it be phone, email and chat support. Knowledgeable and skilled to the following: Experienced in maintaining a website and SQL database (PHP and HTML) Proficiency and experience with different Microsoft applications, e.g. MS Outlook, MS Excel, MS Word and MS PowerPoint. Other related experiences are, Reports Extraction, Data Analysis, Quality Assurance and Facilitating the training. Skype: arcrochelle.cristobal