I'm working in IT field since last 4 years. Technical Skills :- - Operating Systems: Windows,Mac and UNIX. - Support of application written on C#.NET,ASP.NET,VB.NET and JAVA software tools. - Web based technologies XML, HTML, CSS, Java Script, PHP etc... - Operating Systems: Windows,Mac and UNIX. - Web browser IIS 6.0 & Popular web browser. - SQL server 2005 & 2008 & 2010 & 2012 & 2014. - Unix/Linux command knowledge - Product requirement documentation - Ticket management tools like : JIRA, TFS, REDMINE - Window services - Remote Desktop Support - Typing speed more then 55 wpm - Communication chat, email and call - Support - troubleshooting level - L1,L2,L3