Over 20 years Experience in the Networking industry ,Help-desk Support, Field- ? Proven Ability to: Speak and troubleshoot in English and Spanish. ? Perform Field Support Service/Installations and Training. ? Troubleshoot Petroleum Industry Equipment and related devices, Diagnose Logistical, ? On-site and remote Technical support ? Cabletron System’s Certified Engineer ? IT/IS Specialist ES Certified –(Router / Wireless ) ? Certified in Digital Electronics and Computer Technology