HR Info Services ? Usha Om KCS (Udaipur) :- It was an International call center based on Australia, UK, US process. I have joined there as a Voice process associate in this profile, I have to call the Customers and to convince them for taking the services from us. Than after I was promoted there as a “Team Leader” in this profile I was given the team of 32Agents by the authorities, and my work in this profile is to manage the team and team’s performance. Than after I was promoted there as a Module Team Leader means Process Leader and I was the Process Leader of Australian & United States Process. In Total I was served there for 2years. • Motif India InfoTech (Ahmadabad) :- It was an Domestic Call Center they are running several types of Domestic Processes. I was working there for Makemytrip.com on the profile of Customer Support. In this we will have to solve the Queries of Customer and Hotels related to their Inventory. I have served there for 6Months. • HCL Technologies (Noida Sec. 62) :- It is an National International IT come BPO Industry, they are running 100’s of process in all over the world. I have worked there in United Kingdome’s process of BT Telecom. I have joined there as a SVPA. This is an Inbound process in this process we will have to solve the queries of Customer’s which are related to their internet service Provider; we will have to receive the calls and assist the British Customers