I have 8+ years of experience mostly as Printing Support Specialist than as IT Support providing HW & SW support for image printing devices such as printers, copiers, scanners and other peripherals, for Xerox, Hewlett Packard, Brother and Sharp products, HW & SW support for PC-s, desktop, laptops, servers mostly HP Products, installation and configuration of not complex LAN-s etc. I have good knowledge in TCP/IP, LAN/WAN, different Windows OS, MAC, basic knowledge in VoIP, VPN and transmission environment.