Hello, Thanks for looking into my profile. I have an extensive work experience in product and service support and have worked under different work models such as customer support and customer success. I have catered services as a freelancer, as a FTE, Team Lead, Business Operations Lead, Business Development Manager, Technical Support Specialist, Business Support Specialist in different organizations like Dell, Thought Focus technologies, Sapizon Technologies. I am a certified manual software tester and have rendered services as software test engineer and QA for the below platforms: Android, iOS, GearVR, Oculus GO, and Web. I have delivered the technical support services to SaaS based platform for VR modules. I am an active Freelancer in Upwork and you can view my profile there as well: https://www.upwork.com/fl/vittalkuthnikar While working with above mentioned companies and domains i have an hands on experience in handling project management tools , ticketing tools like, Zendesk, JIRA, TFS, BMC Remedy etc. If you are looking for a team player, cross platform expert, fast paced learner, innovative thinker, problem solver you are at the right profile. Thank you, Vittal Kuthnikar