I am a Technical Support Specialist from DELL computers with 2 years and 6 months experience providing phone, email and chat support for customers across the united states for businesses and end users of all sizes. I provide top quality support for various issues related to setting up internet connections, hardware issues and basic software support. I am efficient in implementing upgrades of software and hardware and have developed new support process for fast growing teams. I believe I am qualified enough for any customer service jobs and am eager to use any new tools that would get the job done well for you and your team. you may contact me at my email : micrey88@gmail.com or via skype : micrey88 (facebook:micrey88)