Enthusiasm and Knowledge customer service representative and proven track record of the exceeding client expectation.Looking to implement exceptional communication and the organizational skill as a Support agent care Representative. . Work with the company systems such as Live support and diligently completed all the assigned task working overtime as needed. .Searched claimed rapidly resolved client conflict to prevent loss of business sales. . Managed chat flow upto 4 consecutive chats in the Flow. . Collected customer feedback and made process change to exceed customer satisfaction goals. .Provide accurate and appropriate information in response to customer enquiries. . Demonstrated mastery of the customer call script with in specified time frames. .Addressed customer service enquiries in the timely and maintained upto date records all the times. .Built the customer loyalty by placing the follow up chats of the customer who reported the Product issue