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Programming & Development

Technical Support

$8/hr Starting at $100

Organized and goal-oriented, more than 15 years experience in the IT industry. 10 years in USA.Strong problem solving skills, confident decision making based on extensive experienceWorked in 24*7 support, designed operating processes and checklists for IT activitiesDelivered excellence in customer service through situation analysis and timely resolved of escalating problems.Extensive experience in installation, administration, support and maintenance of Linux/Solaris/Windows Servers, Netapp Storage, backup and disaster recovery setupWorked on mass rollout OS upgrades/migrations, Database/Applications upgrades in Data Center. Worked on NAS, SAN and products like Oracle Cluster, Veritas clusterStrong understanding of Network Architecture, Firewall and Big IP supportITIL Certified. ( CSME Exam, Student Number: 10025374 )Certified Unix AdministratorAttended Vendor Training forVeritas Netbackup, Veritas Cluster, Veritas Volume Manager (currently Symantec)Network Appliance Storage Administra

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$8/hr Ongoing

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Organized and goal-oriented, more than 15 years experience in the IT industry. 10 years in USA.Strong problem solving skills, confident decision making based on extensive experienceWorked in 24*7 support, designed operating processes and checklists for IT activitiesDelivered excellence in customer service through situation analysis and timely resolved of escalating problems.Extensive experience in installation, administration, support and maintenance of Linux/Solaris/Windows Servers, Netapp Storage, backup and disaster recovery setupWorked on mass rollout OS upgrades/migrations, Database/Applications upgrades in Data Center. Worked on NAS, SAN and products like Oracle Cluster, Veritas clusterStrong understanding of Network Architecture, Firewall and Big IP supportITIL Certified. ( CSME Exam, Student Number: 10025374 )Certified Unix AdministratorAttended Vendor Training forVeritas Netbackup, Veritas Cluster, Veritas Volume Manager (currently Symantec)Network Appliance Storage Administra

Skills & Expertise

ActAnalysisContractsCustomer ServiceData Center OperationsDatabase AdministrationDisaster RecoveryITILLinuxManagementOracleOracle DatabasePerformance TuningReportsScript WritingSiebelSoftware DesignSolarisSystem AdministrationTrainingUnixVirtualizationWindowsWriting

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