• Operating System- Windows, Linux. • Network management.
• Network device installation • VPN Configuration and Management.
• Active Directory Management • Ticketing tools: CMS, Service Now
• Desktop support. • Windows support.
• Technical Support. • Customer Support through Phone, Chat, Email.
• Application access management. • O365 application troubleshooting.
• Remote support through MS Teams and
Bomger.
• Beyond Trust Application Blocker.