Having astounding knowledge of handling clients over the phones and on chats. Since I have been working as senior technical support executive for the last four years, I have an excellent knowledge of various chat and remote software. Kindly go through the below mentioned skills I currently have: I have a great knowledge of adobe products like Adobe acrobat pro dc and Adobe photoshop, and how to troubleshoot as well as operate all the applications. Live chat, Live engage, task.to, Liveperson, Bomgar remote support of adobe.