16 Years of experience in IT Industry with a Bachelor Degree. Have completed Microsoft and Blackberry Certification and got Diploma in Information and System Management from Aptech Computers. Extensive knowledge and experience in Implementation, Configuration, Design, Administration and Troubleshooting of Microsoft Windows 2003/2008, Microsoft Exchange Server 2003/2010, mobile messaging, fax emulation and instant messaging environments. Have in-depth Technical Management and Leadership experience and expertise in managing, engaging virtual and remote teams. Highly proficient in system troubleshooting and performance bottlenecks pertaining to Windows server and messaging environment. Well versed in quality control, risk, and change and release management especially within the financial sector. Proficient in project management and execution with established track record of successful delivery.