You can call me Royce for short. I've been with call centers for 5 years and for me I can also relate my experience not only with the Customer Support or Technical Hardware Support field but to any open possible jobs as well like Virtual Assistant. Additionally, I have arranged a personal room for my professional computer, a strong internet connection, printer and so on to ensure my 24 hours availability to the customers which is very important for a Virtual Assistant. Furthermore, I can link my previous job to be one of the dedicated employee and is expert on: Scheduling appointments with customer I believe in hard work, honesty and determination which would help me gain more knowledge and will be more familiar with this type of job. If you are going to hire me, I assure you that you will not regret it.