TECHNICAL SKILLS Operating Systems: v Windows 7, Vista, XP, Windows Server 2003 & Server 2008 Hardware: v Sonicwall Email security v Dell Hardware – PowerEdge Servers, Dell Equalogic and related accessories. Software: v Exchange Servers (2010, 2007) v VMware Servers (VSphere and ESX), VMware View v Microsoft Systems-SQL Server v Active Directory v Microsoft Office (365, 2010, 2007, and 2003) v Symantec Backup Exec. (2012, 2010 & 12.5) v Symantec Endpoint Protection (SEP) & Mail Security v Browsers (IE, Mozilla, Chrome, and Netscape) v Adobe Products – Creative Suite, Photoshop, and Acrobat v Remote Access – RDP, iDRAC, and IP KVM v Ticket System, Dell KACE v Remote Desktop Support (Dameware, Logmein Rescue, join.me, team viewer) v Intermediate SAN administration experience v Blackberry Enterprise server, Blackberry mobile devices, Windows mobile devices, v Acronis True Image Workstation Apple iPhone