Award-winning technical writing professional with over twenty years of technical writing and editing experience in all phases of documentation services. A consummate professional highly regarded for strong organizational skills, responsible management, and excellent communication skills. A self-motivated team player skilled in interaction with internal organizations to ensure on-time deliverables of high-quality documentation resulting in improved reader comprehension, documentation accuracy, and customer satisfaction. Core competencies include: Experience includes but is not limited to: • Seven years as a Senior Technical Writer where I was solely responsible for all customer documentation including operations and installation manuals, quick start guides, read me firsts, and online help. Interacted extensively with related departments including Engineering, Test, Marketing, and Technical Support. Participated in system test as part of the product research and writing tasks. Responsible for entering bugs, testing fixes, and advising on UI issues including screen layout, menu layout and labeling, icon design, and ease-of-use considerations. • Three years as a Senior Technical Writer/Technical lead where I wrote end-user documents ranging from a single-page Read Me First to a 700-page command reference manual. Wrote a user’s guide that won an Award of Excellence from the Society for Technical Communications. Worked closely with software developers, instructional designers, testers, and field support personnel to ensure accuracy and usability of documents. Edited other writer's documents for content, language, and style guide compliance. Member of the Editing Committee which developed and implemented document style guide standards and processes.