Dedicated and meticulous technical writer with over 20 years of experience writing standard operating procedures, user manuals, and other technical documentation for in the IT sector. Write and edit technical documents, such as contract deliverables, website content, briefing decks, white papers, infographics, and related technical publications and messaging to communicate clearly and effectively to various audiences. Write Standard Operating Procedures (SOPs) to help standardize processes and educate staff members on policies and procedures. Perform quality assurance edits of proposals, SOPs, and other technical documents for grammar, style, content, format, consistency, and organization.