With over 8 years of experience in software documentation, I can produce documents that are well-structured, well-explained, and simple to use. You can count on me for everything from creating the document style guide to delivering the output in the required format. I can create a document that matches the quality of your product.
I started my career as a technical writer for the digital applications that are used in the aviation industry. That dynamic industry helped me understand the importance of:
- Quality: Every product used in this industry is checked for quality, and documents are no exception. The product we deliver to this industry will be thoroughly scrutinized before selection. This industry helped me create a habit to do a self-check and make the documents cent percent accurate.
- On-Time Delivery (OTD) - Aircraft are made to fly, and each minute an aircraft is on the ground is a loss-making condition for the operators. This explains the requirement for the timely delivery of a product. A product will be rejected if it is not delivered on time, which is a quality from this industry that I remember in both my professional and personal life.
From there, I moved to the IoT environment, where I created documents for applications from various industries like marine, aviation, agriculture, and logistics. Working on these assignments helped me gain knowledge on micro-contents, module-based writing, and the generation of outputs in different formats.
My strengths:
• experience in Microsoft Office
• experience in Adobe RoboHelp
• experience in Atlassian Jira
• solid understanding and knowledge of the Document Development Life Cycle (DDLC)
• good knowledge and understanding of the agile methodology
• writing experience in eXtended Markup Language (XML)
• thorough understanding and knowledge of the Darwin Information Typing Architecture (DITA)
• experience in Oxygen XML and Arbortext