I provide a plethora of practical communications services including end-user manuals, online help, policies and procedures, marketing collateral (white papers and application notes), data and systems analysis, business and financial plans, operations manuals, market research and plans, product management plans, presentations, not to mention formatting, editing, illustrating, and indexing. I help aspiring companies by providing focused peer reviews, identifying inconsistencies, tackling deficiencies, challenging basic assumptions, and providing solutions that result in focus, clarity, and continuity. Beyond a practical use of the communications tools and technologies, my most distinguishing characteristic is a keen dedication to identifying issues and developing solutions. Coupled with a customer-centric attitude, I assists companies in making money, saving money, and growing their business. Results-oriented technical information developer with proven track record in developing a