I create Operations & Training manuals that generate employee loyalty and performance ownership. In most instances this translates to customer loyalty for your business. A disconnect between corporate goals and line level employees is unfortunately common. I generate manuals and full training programs that transform employees to loyal fanatics through understanding and gaining ownership of their overall performance. During my corporate career I have created manuals and processes for large companies such as The Sheraton Corp., Denny's Restaurants, Carrow's Restaurants, Mail Boxes Etc, The UPS Store, 24 Seven Vending, Postal Connections and most recently Tasti D-Lite. Please see my resume. Now in my semi-retirement, I set my own hours. There is no Monday through Friday, 8 am to 6 pm pace, travel. That means more time and concentration available for your project. I am a professional executive, and I am positive that I can be a contributing asset to your company within my scope of ex