A people oriented leader with proven “best of both the worlds” success in Services – Captives -Products, on site–offshore and technology–functional roles. Instrumental in setting up the offshore Center of support and service Excellence for one of the largest US Retailers. Leading the Technical, Operational, Security, Enterprise Technology platforms and Applications Development through DevOps Model functions in supporting the various businesses. Implemented & got ISO 20000 Certification for IT Service Management Effective Change Leader implementing new initiatives in CMMI implementation, Productivity improvements and inculcate innovation. Accomplished Transformation of web applications to Product and Microservice based Cloud Solutions. Area of expertise include - New Business Set up & growth - Human capital alignment & optimization - Managing budgets & P&L - Delivery Excellence & Managing Large & Complex Transitions - Business Process Re-engineering - Building, strengthening & optimizing client & stakeholder relationships Technology Spectrum - Distributed, Mobile, Web technologies - Front end technologies - Cloud technologies - Data mining technologies - Analytics & Business intelligence - Machine learning and predictive analytics - Cyber & Data Security