Hi, Im Mae Kenneth Abistado, 13 years experience in the BPO industry, handling both inbound and outbound campaigns, as a Telesales Representative. Handled campaigns rendering services such as Placing orders, Basic troubleshooting, Customer Service, Appointment setting, Data entry, Lead Management, and Survey type account catering both B2B and B2C. Ive been a Team Leader for 5 years, managed a team and I can also independently and can communicate well with progess, pressure and challenges and offer constructive options to solve challenges. My objective is to be able to meet every client's needs and expectations in terms of excellent service and satisfaction.