I am a Freelance Telemarketer/ Virtual Assistant / Customer Service Rep based in the Philippines. I have knowledge of excel, word, Google sheets, Dialers, and some basic tools. I am easy to train and working virtually for almost 5 years.
I also worked before in an outbound company for almost 4 years. I am trained well and have good experience in handling campaigns such as insurance services, real estate, mortgage, refinancing, student loans, tax campaign cleaning services, and IT services. It was all setting an appointment, cold calling (B2B), sales, marketing, and lead generation.
I have a customer service background and a Virtual Assistant at shedsforlessdirect.com. It was an online store for sheds and storage based in Missouri. I did email support, customer support, and product listing in all online stores such as eBay, Kitsuperstore, and more.
I also have experience with Global Trade Connect as a Manager. I handle agents working on social media marketing, customer service, and the back-end user of the website.
The recent campaign I had was a Dispatch at a third-party IT contractor in Overland Park KS. I handle the scheduling of Technicians, Email Support, Dispatch Calls, and Support.