20 years of professional, customer service experience including answering and making calls in a large call center environment, answering customer questions and directing them to appropriate resources, operating computers and data entry, and maintaining contractual and other legal paperwork. Experience includes several years as a real estate agent, dealing with buyers and sellers and the various paperwork and legalities involved. Experience also includes years as a corporate travel agent dealing with customers from general employees to executives and VIPs. Outstanding communication skills and attention to detail, as well as ability to work independently.