Telemarketing

• Excellent Communication Skills. • Strong ability to produce results within a team environment or independently. • Customer-focused with capacity to faster positive rapport effectively meeting customer requirements and providing exceptional service.• Proficiency in Ms Office, Windows, Outlook.• Expertise in using the CRM module of SAP for analyzing the current status of query logged by the customer and using Talisma (CRM Package) for registering service requests and technical queries.