15 years customer service in health services and finance. I can make any business better with my customer service skills and experience, as well as my proofreading ability developed from years as a newsletter editor.  I am experienced on the phone, the computer with e-mailing, and hard-copy letters and other documents.  My focus on follow-through makes sure I complete a task. My greatest strength is my ability to follow through on a task until its completion.  That and my attention to detail make me a good worker.