Computer technician with hands on expertise facilitating and
troubleshooting technical matters for internal and external clients.
Demonstrated the ability to provide extraordinary client support
utilizing required special technical skills. Using interpersonal skills
to build client relationships. Team oriented; ability to work with
multiple levels of management as well as peers. Expertise in
troubleshooting, resolving technical issues while eliminating
escalation. Experience in client service management, implementation,
soft selling new technology. Adept in quickly learning new assignments
and excelling in their enhancements, proven success in working
effectively under a wide range of circumstances. Flexible, adaptable,
and willing to look at new ways to resolve existing situations.