• Project Management Saint Thomas 2001 • CIS National American University 1997 • Computer Sciences, University of Minnesota 1996 • Medical Assistant Globe College of Business, 1994• New & Emerging Technologies Testing & Troubleshooting • Application Administration Systems & Network Upgrades • Windows & Mac Platforms Systems Integration/Migration• User Training & Support Tools Disaster Recovery Planning • Problem Identification/Analysis Network • Connectivity Issues Client Needs Fulfillment • Windows XP/2000/2003/2010/Vista/ Windows 7, Microsoft Office 2000/2003/2010/XP Pro, Right fax, Norton Anti-Virus, McAfee Anti-Virus, GHOST, Drive Copy, Remote Desktop, PC Anywhere, VNC, NetMeeting, Remotely Anywhere, GroupWise, Lotus Notes, and Outlook.• IBM/HP compatible PCs, workstations, Ethernet & Token Ring Protocol