I have a long and successful background in telecommunications and communications software test, automation and development. With 17 years in the industry, I have been directly involved in the transition from traditional switching and digital telephony to the latest in VoIP technologies. I am currently involved in developing innovative software solutions for a major call control platform.My range of experience has given me a unique perspective that allows me to focus on my end user when developing solutions for them. My main goal is to provide an implementation that has a simple and flexible customer experience.