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Programming & Development

Telephony Applications

$25/hr Starting at $300

Services for call/support centres. New solutions of flow of data from Cisco telephony, trough mainframe processing to Oracle based Data Mart for Group Customer Centre with IVR (Interactive Voice Response) including data integration with EDW (Enterprise Data Warehouse). Customer Centre with over 1000 agents in many physical locations supporting multinational organizations. Support small businesses and small/medium call centres with Asterisk implementations.

About

$25/hr Ongoing

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Services for call/support centres. New solutions of flow of data from Cisco telephony, trough mainframe processing to Oracle based Data Mart for Group Customer Centre with IVR (Interactive Voice Response) including data integration with EDW (Enterprise Data Warehouse). Customer Centre with over 1000 agents in many physical locations supporting multinational organizations. Support small businesses and small/medium call centres with Asterisk implementations.

Skills & Expertise

AccessApacheASPASP.NETCCrystal ReportsData WarehouseHTMLInformaticaJ2EELAMP StackLinuxMainframeMicrosoft SQL ServerMs OfficeOracleOrder ProcessingPerlPhone SupportPHPTelephonyVBAVisual C++Voice-OversXML

2 Reviews

  • MyNew Technologies

    MyNew Technologies says,

    Mark-Systems delivered as promised. The communication, comprehension of our programming problem and extremely fast resolution was outstanding. We will use them again.

    for PL/SQL program needed - enhancements on Jun 09, 2019

  • MyNew Technologies

    MyNew Technologies says,

    Mark-Systems delivered a precise set of code based on specifications in hours, because of a deadline. The work quality was extremely high and detailed. I will use Mark-Systems again. Excellent hire.

    for PL/SQL program needed on Nov 20, 2018