• Eighteen (18) years plus in the IT Business, with 15 years of SQA and Software Testing with a minimum of 12 years of hands on management type role. Involved with daily hands on duties in developing quality process, testing development, test execution, and test plans. • Worked directly with prospects/clients as well as interfacing with and providing support to implementation, business operations, quality assurance technical, and production support teams • Manage/Monitor defined implementation tasks with business, technical and support teams to deliver software solutions for clients