Software Quality Assurance and Operations professional with an excellent reputation, strong ethics, and over 20 years hands-on and management experience. Experience with business and communications applications, including e-Commerce procurement, billing and accounting, point of sale, inventory, payroll, seminar management, marketing, health insurance, and telecommunications. Skilled at developing and managing relationships with all levels of an organization. Excellent executive and client references available on request. Proven ability to work effectively as a leader of remote and on site teams.