Forced to pinpoint the zenith of civilisation, I would suggest something like the second quarter of 2017. An Uber back then would arrive in one minute and cost about as many pounds per mile. Air travel was as slick as it could be in a post-9/11 world. Service in a bar or restaurant was lightspeed and the wine list as compendious as the Ark. (Am I misremembering, in Sager + Wilde in Hackney, a 19th-century vintage by the glass?)
As any frequent traveller or goer-out knows, that Eden has passed. It was built on abundant labour and easy funding rounds for unprofitable companies in a zero-interest rate world. It was built on a co-operative US and China and therefore a well-oiled globalisation. As all these conditions fall away, the arteries of modern life fur and clog.
Why, then, am I taking it so well? Why do I chuckle so serenely as driver number three or four cancels on me?
The obvious thought is that frictionless living wasn’t such a good deal for the workers who enabled it. There is much presumption here (Uber drivers who like the flexibility are no doubt suffering false consciousness) but also truth. The child of someone who spent some of her last years in service, I am with the waitress, not the waited-on, the tender and not the punter at the bar. A tilt of bargaining power in their favour is worth some minor gumming-up of a night out.
Never give quarter to the romanticisation of the remote and inefficient past: to the view that everything from urban life to football was better when it was a bit crap
It is just that, beyond a certain point, there must be such a thing as unhealthy convenience. There must be such a thing as corrupting comfort. Orwell’s great insight into empire was that it was bad for the master, not just the subject, and perhaps that is true of any unequal relationship. Even if you can resist the arrogance and entitlement that a space-age service culture can induce, there is the problem of its softening effect on a person’s resilience.
A decade ago, Nassim Nicholas Taleb argued that some exposure to stress is better, more conducive to long-run robustness, than prolonged ease. How much more did that line come to resonate in the age of Deliveroo? Each hitch and nuisance in life becomes harder to bear the rarer it gets.
That is why, on a midnight Tube that would have been a chauffeured Prius five years ago, digesting a pear tartlet that would have been kumquat, having waited decades for the bill, I don’t mind. The inconvenience might be saving me from something worse.