I am a reliable, professional and hardworking individual who has over 8 years of experience giving efficient, professional and high quality service to various call center companies, growing websites and also experienced leading a team of logistics expediters. I am also skilled in communicating with clients either over the phone or through chat and email. I have extensive experience with tools such as Zendesk, Zoho, CRM and TMS. I am also eager to learn any new tools that will help me get the job done. I am a very punctual person and I don't procrastinate. I'm a team player who can follow and lead.. I would love to contribute in the growth and development of the company I am working for. Given my training and background, I believe I can be of great help and this will also give me the opportunity to learn more in a new line of business. I look forward to working with you in providing excellent customer service.