Therapeutic listening is the process of gathering information and exchanging communication from a therapeutic setting. Emotions are vital to the processing and sharing of information in this setting. It is also a method for improving verbal and non-verbal understanding of communication.Trust and empathy are pillars in this therapeutic concept of listening. Being careful and honest with the listening is vital for the other person to be able to express themselves freely. It is also crucial to understand their thoughts and emotions that go beyond words.